Delunda J

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Didn't receive package

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I haven't received my order. I placed it on Mother's day If I don't receive it by June 1 I will dispute the charges with my bank
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Loss:
$60
Cons:
  • Slow delivery

Preferred solution: Full refund

Sicilia Cgp

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Verified Buyer
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Verified Reviewer
| map-marker The Bronx, New York

I’ve been waiting almost 3 weeks for products to come and it has not come

Kaleidoscope Hair Products - I’ve been waiting almost 3 weeks for products to come and it...
Kaleidoscope Hair Products - I’ve been waiting almost 3 weeks for products to... - Image 2
My full address is not displayed on the package my apt number is missing and post office is withholding my package it was supposed to be out got delivery yesterday but its was since yesterday and still being processed at a facility can you please help me I was supposed to been have my products since last week but due to bad weather there was a delay and I have yo deal with this???
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Zelma C Wrm

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Verified Reviewer
| map-marker Vero Beach, Florida

Missing items from most recent order

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Kaleidoscope Hair Products - Missing items from most recent order
Kaleidoscope Hair Products - Missing items from most recent order - Image 2
This is my third Order IN A ROW that Im missing items in. This time Im missing 6 jars of gel. Ive been ordering from them for over a year now and the more I order, the more disappointed I get. One last order and thats it. I started to video me opening my box because I knew something was missing. My box was a little too light. One more chance and Im done with this company. My money is valuable and I dont have it to waste or lose.
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Loss:
$48
Pros:
  • Good sales if you catch them
Cons:
  • Always an item missing from my order

Preferred solution: Deliver product or service ordered

User's recommendation: Record opening your packages for security

Tammy B Gwu

VIP membership

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Excellent I always use them for my hair needs. Customer service is always a number one priority for them
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Mary P Jpt

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Verified Reviewer

I need some help with my order I didn't receive yet

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I need my order Im tired of emailing them i dont care about this dam review I just want my order that I paid for
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Loss:
$20

Preferred solution: Deliver product or service ordered

Mary P Jpt

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Verified Reviewer

I have not received my order yet

I have been emailing about my order that I have not received yet now Im trying to call them and no response so I need some help with getting my order that I paid for please help me
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Loss:
$20

Preferred solution: Deliver product or service ordered

Ashley J Woz

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I ordered $85 worth of products & have no received a tracking number

Kaleidoscope Hair Products - I ordered $85 worth of products & have no received a...
I ordered products! Ive been checking my email since last Saturday for a tracking number! I have yet to receive one & I used Apple Pay & it definitely charged me! I dont mind reordering I just want my money back first.
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Loss:
$82

Preferred solution: Deliver product or service ordered

Miosha P

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Verified Reviewer

Refund

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Hello my name is Mioshá Ponds. I Ordered a few Items from ILuvColors on July 14th, 2023, Ive been waiting ever since. The Items were never received and the Tracking Company ILuvColors use kept saying Items sent to Items delivered. Neither were or has been the case. I think Ive waited long enough and would like a Full Refund. Thanks In Advance, Ms. Ponds
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Preferred solution: Full refund

Woctae W

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Verified Reviewer
| map-marker West Valley City, Utah

Returning a product

Kaleidoscope Hair Products - Returning a product
I placed an order from this email (woctaewest77@***.com) i contacted yall several of times but i still havent heard back or got an answer from you guys and now Im getting mad. Because Im needing my money back and yall are just sitting there ignoring my emails and time. Please and thank you !
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Loss:
$39
Pros:
  • Are cheap and really low budget
Cons:
  • Return policy is too slow

Preferred solution: Full refund

User's recommendation: Don’t order from this website

Woctae W

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Cancel order

Kaleidoscope Hair Products - Cancel order
Updated by user Aug 13, 2023

In increased a solution

Original review Aug 10, 2023
Im sorry for the inconvenience but Im canceling this order because of my son took my debit card and purchased your item without permission. Im so sorry. Hoping for a refund simply because Im down to my last monies and i have to make it through the month until Im able to get my next check. If you could do that for me that would be very much appreciated. Sincerely, Woctae
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Loss:
$38
Pros:
  • Cheap products
Cons:
  • Return policy is too slow
Anonymous

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Verified Buyer
| map-marker Oxford, Mississippi

Return

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Kaleidoscope Hair Products - Return
My son used my card without permission to purchase your product, Im sorry for the inconvenience but i need my refund asap please and thank you.
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Rhonda G Qwx

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Verified Reviewer

Edut shipping address

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My phone auto populated my old address as my shipping address and I need to change it. My correct shipping address is 11359 Walnut Meadow Dr Houston TX 77066-****
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Pros:
  • Help with damage hair

Preferred solution: Deliver product or service ordered

User's recommendation: You will love this product

Lillian R Gpc

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Verified Reviewer

Cancel order 475739

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I wanted to pay installments payments affirm did not allow. The products are awesome I just didnt have enough to make the payment in full
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Loss:
$94
Pros:
  • Excellent product

Preferred solution: Full refund

Doris K Zlv
map-marker Detroit, Michigan

I have nothing bad to say about anything I love the proudest

I have a facial product for women like me that have acne scars on their face it's nasal natural and then is a very big audience that's needs this product
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Anonymous

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Verified Buyer
| map-marker Denton, Texas

I love all the products

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Kaleidoscope Hair Products - I love all the products
I thought you were customer service I dont have anything bad to say about this company very pleased love love love love that I ordered the products
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User's recommendation: Buy Buy from this company

Detriss C

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Verified Reviewer

Label cancelled

Kaleidoscope Hair Products - Label cancelled
Kaleidoscope Hair Products - Label cancelled - Image 2
Kaleidoscope Hair Products - Label cancelled - Image 3
I was calling in regards to a package I ordered that's saying label cancelled. The order #is 430257. On the USPS site it was cancelled on the 18th. The USPS lady named Sue called me on today from GA and said it was cancelled on your part. Not sure why, but if someone could reach out to me plz on this issue. I'd appreciate it. 843439**** Ms.JalisaDCole@***.com
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Preferred solution: Deliver product or service ordered

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